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Current Response Time: Due to the busy shopping season, please allow up to 48 hours for our team to reply (excluding the weekend). We promise to get back to you!

To help us locate your details and reply faster, please include your Order Number in your message.

Returns & Refunds: Need a refund or want to return an item? No worries! Just let us know, and we will sort it out for you immediately.

⚠️ Important Warning: Disputes & Chargebacks

Please contact us first before opening a dispute with your bank or PayPal. We can solve your issue instantly.

If you file a chargeback, your name is reported to global merchant fraud databases.

Being flagged on these lists can negatively impact your financial standing and credit reliability, causing you to be declined by Payment Gateways and other merchants in the future.

It is always faster and safer to resolve the issue directly with us.

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